Contact Poki

You can reach the Poki team by email at [email protected]. That address is the only way to talk to us. We do not offer phone support.

What to write about

• A broken game: tell us the game name and what happens, like a black screen, a button that does nothing, or a game that never loads. Say which phone or computer and which browser you use.
• A game suggestion: send the name of a game you think belongs here and a line about why. We read every tip.
• A rights question: if you are a developer or rights holder and want a game removed or credited differently, write from an address we can reply to and explain the situation.

Write in Portuguese or English, whichever is easier. A short, clear message helps more than a long one.

We answer in about a week. Sometimes a little more when a lot of mail comes in, so please wait before sending the same message again. We read everything, even when a reply takes a while.